Privacy policy



The protection of personal data is treated as an important aspect at Transcash.eu S.A. (hereinafter: “TC”), as TC provides debt collection and factoring services, which involve the processing of personal data of both TC customers and their debtors and counterparties. Therefore, TC has developed this Privacy Policy in order to comply with its legal obligations, including, i. a., those resulting from the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 2  7 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the GDPR). The Policy contains primarily information which the controller of personal data is obliged to provide to persons whose data are processed pursuant to the provisions of law. Therefore, in this Policy you will find information about the legal grounds for processing personal data, the methods of its collection and use, as well as the related rights of data subjects. TC shall use the provided personal data for the purposes set out in this document or for any other purpose indicated at the time of transmission to TC. In the case of collection and use of your personal data, TC shall take care to be transparent about the basis and method of processing your personal data.


Clarification of terms

Whenever this Privacy Policy refers to:
personal data – shall be understood as all information about an identifiable natural person, including a natural person running a business,
controller – shall be understood as the entity which determines the purposes and methods of personal data processing,
processor – an entity which processes personal data on behalf of the controller,
the data subject – understood as a natural person identifiable on the basis of personal data provided to the controller,
data processing – shall mean any activity which is performed on personal data, whether or not it is performed by automated means, e.g. collection, storage, recording, organisation, modification, consultation, use, disclosure, restriction, erasure or destruction,
recipient – understood as a natural or legal person, public authorities, individuals or other entities to whom personal data are disclosed.


When does this Privacy Policy apply?

This Privacy Policy applies only in cases where TC is the controller of your personal data and processes it. This applies both to cases where TC processes personal data collected directly from the data subject and to cases where TC has obtained personal data from other sources. In both cases, TC shall carry out its communication obligations laid down in Articles 13 and 14 of the GDPR in accordance with those provisions.
This policy does not apply to, among others, situations where TC processes your data only as a processor, i.e., for example, in regards to the data of debtors entrusted to TC for processing by their creditors, who are customers of TC, in order for TC to provide debt collection services to their creditors (in these situations, the controllers of the personal data shall be the creditors).
As a processor of personal data, TC informs that it acts as a personal data controller, i.e. as an entity determining the purpose and method of data processing, in relation to:
1) personal data of natural persons within the scope of performance of the agreement concluded with them (the Agreements for the provision of debt collection services, Agreements for the provision of invoice financing services, Agreements, the Agreements for the provision of factoring services or any other contract for the provision of a service by TC to those persons),
2) personal data of natural persons from whom TC purchased the debt as a result of the assignment of the claim,
3) data of natural persons who have given consent to the processing of their data.

Whereas, with regard to personal data of debtors (as part of debt collection services) and contractors (as part of factoring services until the assignment of debts), TC acts as a processor. You shall remain the controller of such personal data. The rules for entrusting the data processing are specified in the General Terms and Conditions for the Provision of Collection Services available on our website (with respect to the data entrusted by you to TC in connection with the ordering of Collection Services) and in the Personal Data Processing Entrustment document (with respect to the data entrusted at the stage preceding the conclusion of the assignment agreement as part of factoring).
Below we indicate the data of TC as a personal data controller:

TRANSCASH.EU Spółka Akcyjna, with its registered office in Wysoka, under the address: ul. Chabrowa 4, 52-200 Wysoka, entered in the register of entrepreneurs of the National Court Register maintained by the District Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register, under the number: 0000626049, NIP [Tax ID No.]: 8971714717


Purposes and legal bases of the processing of personal data and storage periods by TC

Your personal data may be processed by TC:

Therefore, your personal data are processed by TC, among others, in connection with the handling of concluded agreements, for the time necessary to perform the services, and for the time during which it is possible to pursue claims in connection with the provided services. Your data may also be stored by TC for the purpose of preventing abuse and fraud, for statistical and archiving purposes for a period of 3 years from the date of termination of the contract or from an event necessitating such processing. If the processing is based on consent, the data shall be used by TC until the consent is withdrawn. For a period of 5 years counted from the date of the withdrawal of the consent for the data processing, TC may store the data on a limited basis to demonstrate the processing of this data compliant with the GDPR, unless the controller—based on other legal bases—has the obligation to process your data for a longer period. At the same time, for the sake of accountability, TC will keep the data for the period for which it is obliged to retain data or documents containing them in order to document the fulfilment of legal obligations, including the possibility to control their performance by public authorities.


Voluntary provision of personal data

Providing personal data for the abovementioned purposes is voluntary, however, if you do not provide it, it may result in TC not being able to conclude an agreement with you (e.g. when it is necessary to fill in a form by entering your data).

Rights of a person whose data are processed by TC as a personal data controller
If TC processes your personal data as a controller, you have the right to:

Information on the recipients and categories of recipients of the personal data

Your personal data may be disclosed to:

Obtaining the debtor’s (contracting party’s) data in case of purchase of the debt by TC

TC conducts factoring activities under which it purchases debts. As a result of an assignment and debt purchase agreement, TC becomes the controller of the debtor’s data transferred to TC by the assignor (the person selling the debt to TC) in order to enable the effective sale of the debt. These details include the debtor’s contact details as held by CEIDG (Central Registration and Information on Business) and details of the debts from the invoice (invoice number, date of issue, due date, amount). The source of this information is the documentation submitted to TC by the assignor in connection with the assignment agreement (the debt sale offer/request for financing the invoice) and the documentation necessary to prove the existence of the debt sold (the transport order/transport contract, the transport document confirming the performance of the service, and the VAT invoice issued by the assignor to the debtor) In the event of a debt purchase, the debtor is notified of the change of creditor and of the processing of their personal data by TC as the controller.


Automated decision making and profiling

To the extent necessary for the conclusion or performance of the contract with TC, your personal data may be processed by automated means, which may involve automated decision making, including profiling, which may have legal effects on you or otherwise significantly affect your situation. Such cases may occur as part of the offering process in order to determine the possibility of submitting an offer to conclude a factoring services agreement. Automatic analysis may include data provided by you in forms on the websites transfactor.eu and transinkasso.eu, as well as data on the customer’s past history of cooperation with TC, if any, including data on the history of debt collection orders held for/or against you, and, in addition, publicly available data from state registers, data from business intelligence centres and the debt exchange operated by TC. Statistical models are used in the process of evaluating the possibility of submitting a contract offer, as a result of which your ability and credibility to incur liabilities to TC is determined. If TC proves that there is insufficient capacity, if any, or no credibility to incur the obligation, it will refuse to provide you with a contract and service.


Privacy Statement

This Privacy Policy entered into force on 25 May 2018. TC reserves the right to change this Privacy Policy if necessary as a result of modifications to our policies, management, laws or jurisdictions. The changes will be effective from the date of their publication on the website https://pl.transinkasso.eu/polityka-prywatnosci/ including the date of entry.


Contact details

If you have any questions or comments regarding the Privacy Policy, or if you wish to exercise the rights of a person whose data is processed by TC as a controller (i.e. the right to access and receive copies of your data, rectify/correct your data, erase your data, restrict data processing, object to processing, including profiling, to transfer the data, to withdraw consent to the processing of personal data) please contact us at info@transcash.eu or in writing at TRANSCASH.EU S.A., ul. Chabrowa 4, 52-200 Wysoka.



Privacy statement

This Annex governs the policy applied by Transcash.eu S.A. with its registered office in Chabrowa 4, 52-200 Wysoka, entered in the register of entrepreneurs of the National Court Register maintained by the District Court for Wrocław-Fabryczna in Wrocław, the Commercial Division of the National Court Register, under the number: 0000626049, NIP [Tax ID No.]: 8971714717 (hereinafter: the Controller) and its subcontractors and related entities, in the scope of protection of personal data of Users and information that may constitute a secret of the Users’ enterprise.
This Policy applies to services offered by the Administrator through the following websites https://pl.transinkasso.eu/ i https://transfactor.eu/ and the forms belonging to Transcash.eu, available on the Trans.eu platform (www.trans.eu).



The Controller uses the so-called “cookies” to track the visits of the Users and to record their preferences, such as their language and login data. If you disable cookies on your browser, you may not be able to use all products and services.

Data stored in Google Analytics
The traffic on the Controller’s pages is monitored by Google Analytics, which aims to collect data on the use of websites and their popularity. These data are, for example, the used browser or the IP address. They will never be made available by us to third parties.


Collected data

In order to use the services and products offered by the Administrator, you must register your account on the Trans.eu platform or use the form available at the Controller’s following websites https://pl.transinkasso.eu/ and https://transfactor.eu/. During registration, the following data should be provided: name, surname, e-mail address, gender, date of birth; the data on professional preferences and qualifications can also be provided. Data are also collected passively, i.e. through the operation of the website (e.g. IP address, resolution, location, browser type).


Use of data

Contact information will only be used for:

The Controller may also use the collected personal data in order to send the User, with their consent expressed in accordance with the provisions of the Terms of Use, information on current and future products and services. This information will be sent via the Trans communicator or e-mail in the form of information or advertising campaigns. However, the User may opt-out of receiving such information by sending an email to info@transcash.eu (the so-called withdrawal of consent to receive commercial communications) After the withdrawal of consent to receive commercial information, the User may still be sent messages within the newsletter, concerning changes in the software, Terms of Use, etc.


Sharing the data with other parties

We reserve the right to share your personal data with subsidiaries and affiliates of the Controller as well as with subcontractors to the extent necessary to perform the agreement for the provision of services. The Controller shall exercise due diligence in the transfer of data, applying such measures and safeguards preventing access to the data by unauthorised persons (including SSL, encrypted connections).
Without the user’s consent, personal data will not be made available to other third parties, except for the circumstances in which the transfer takes place as a result of a legally justified request of an authorised entity (e.g. law enforcement or judicial authorities).


Access to data

The user has the right to review, correct or oppose the use of their personal data. After receiving a written request and a document confirming the identity of the User, the Controller will correct or delete the User’s personal data from the database. The Administrator will make every reasonable effort to comply with the requests of users to delete their personal data, unless the data must be retained for applicable law or legitimate business purposes. The Administrator enables the correction of the majority of personal data within the framework of equal functions offered within the Trans Service (e.g. independently by editing the account or through the a consultant).



In order to ensure security, the Administrator shall:


Declaration concerning the Cookie Policy

This Cookie Policy came into force on 25 May 2018. The Controller reserves the right to change the Cookie Policy if necessary as a result of modifications to our policies, management, laws or jurisdictions. The changes will be effective from the date of their publication on the website https://pl.transinkasso.eu/polityka-prywatnosci/ and https://transfactor.eu/polityka-prywatnosci including the date of entry.


Contact details

If you have any questions or comments regarding the cookie policy, please contact the Controller:
Transcash.eu S.A. ul. Chabrowa 4, 52-200 Wysoka or email: info@transcash.eu